Our Return Policy:

Beckonings (mybeckonings.com) wants you to be completely satisfied with your purchase, so if any product does not meet your expectations, simply return it and we will provide you with a refund, provided the following conditions are met:

• The product has not been used An exchange or refund will not be given for products that have been used or products that have been damaged as the result of customer misuse or neglect. Returned jewelry merchandise will be given an in-store credit only.
• The product is returned in its original packaging and the product's packaging has not been damaged (for example, product packaging such as boxes and plastic wrapping must be returned undamaged and should not be used as the return shipping carton).
• You request an RMA (Return Authorization Number) within 4 days of receiving your order and clearly mark the number on the outside of the shipping carton. No RMA numbers will be issued after this 4 day period. Return packages without a clearly marked RMA number will not be accepted and will be returned at the shippers expense.
• The product is returned within 10 business days of receiving an RMA number. Absolutely no return packages will be accepted after this time period. Please return all products via UPS or insured Parcel Post. These shipping methods allow for tracking and compensation of lost or damaged packages. We will not assume responsibility for lost or damaged packages if other shipping methods are used.
• You enclose the original sales receipt (photo copies accepted).

PLEASE NOTE:

• Shipping costs for returns and original shipping costs are not refundable.
• A re-stocking fee of 10% of the item cost will be charged to you.
• For exchanges: Follow Return Policy then place new order for desired product.

Damaged or Defective Products:
To insure the highest possible quality, we fully inspect each product before it ships. We also fully guarantee all of our products to be free from factory and workmanship defects. If any product is found to be defective, or has been damaged in shipping, we will arrange for return shipping and provide you with a refund or exchange, provided the conditions listed in our return policy are met.

Personalized Products:
Products that have been engraved, embroidered, or otherwise personalized are not eligible for return or refund, except where provided for within our return policy for "Damaged or Defective Products."

RMA Request:

In order to return, exchange, or replace any item purchased from Beckonings, you must request a Return Merchandise Authorization (RMA) number. Once you have received your RMA number, you must clearly mark the RMA number on the shipping box containing the product you wish to return. Please be aware that no return will be accepted without a clearly marked RMA number. Please be sure to read and follow our return policy.

To Obtain an RMA Number, please call our toll-free number at 1-877-781-2529 or email us at returns@mybeckonings.com.